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Bloom Gets Better Business Bureau Accreditation

We’re proud to announce that Bloom is now an accredited BBB business. Given the high value we place on ethics, reliability and building a name that can be trusted in our industry, we felt that an accreditation by the Better Business Bureau would be a perfect fit for the way we do business.

The Process

Bloom Search Marketing - BBB AccreditedThe team at the BBB made the process very simple and straightforward. We initially contacted them requesting information on getting our business accredited. We were then contacted by the local chapter and after a few quick emails and a phone call, they scheduled an appointment to visit our offices in person. We had a great meeting where we explained what we do and showed them how we operate and work with our clients. We also went over the BBB’s code of business and advertising practises that are to be observed as well as the benefits that being a member of the BBB offered. We then completed the application online, paid the membership fee and after a few short weeks received the approval by email with the reliability seal and online profile page to link to. Our paper certificate followed by mail a couple of week later.

The Benefits of Being a Member

Having worked on the client side for companies that have been part of the BBB, we’ve experienced the benefits that being a member offers. For example,

  • You get to place the BBB logo on your website and use it in marketing materials so that you can build trust with potential clients who do not know you yet.
  • You also get to provide an extra level of transparency to potential clients, suppliers and business partners through business reliability reports. These reports provide information on member and non-member businesses alike, alerting them to any consumer complaint histories, law enforcement actions, and advertising practises.
  • You get listed in printed and online member directories that give you the opportunity to participate in BBB co-op advertisements and to sponsor websites, publications and events.
  • You get to network and build relationships with other BBB members who also adhere to the BBB’s code of business practises.

In summary, being a member of the BBB allows you gain additional exposure while reinforcing an image of trust and ethical business practices with potential clients, strategic partners, and suppliers.

What This Means

For us, business as usual, but at the same time it’s another instance of practicing what we preach. We recommend to our clients that they prominently display reliability seals and logos on their websites and landing pages to increase the level of trust (and conversions) of their website visitors. The BBB is one such seal that shows potential clients that you take a commitment to providing exceptional service and adhering to strict ethical business practices very seriously.

Already a member of the BBB or are considering joining? Share your thoughts! We’d especially love to hear your thoughts on the BBB and its benefits for consulting companies.

  • http://www.smallbiztrends.com/2008/07/better-business-bureau-trust-waste.html/ Better Business Bureau – Valuable or a Waste? | Small Business Trends

    [...] alone in finding value in the BBB. For instance, in this post by Bloom Marketing, they give their reasons for becoming accredited by the Better Business Bureau — to promote trust. On a recent episode of my radio show, Khalid Saleh of Invesp Consulting [...]

  • http://www.compensationrefund.com Mordechai Schiller

    Thanks for the insight. I’m looking into getting BBB certification. But I was disturbed by not being able to find any clear information on the fees or membership dues on their site. When I tried calling, I got snarled in their voicemail. I sent two emails–yesterday and today. Still no answer.

    And this is supposed to engender trust?

    Morty
    http://www.compensationrefund.com
    http://www.ez1refund.com

  • Ronald Schroeder

    Morty,
    I am a Business Relations Executive with the Better Business Bureau.
    Which state are you from?
    Getting your business accredited is the best thing that you can do for your company. I can relate story after story of how being BBB accredited has been very beneficial to businesses and the the business community as a whole not mention the trust it engenders with the public as we seek to protect their dollars and yours.
    We don’t publish the information such as accreditation fees for the reason they can vary from Bureau to Bureau and every business is different depending on several factors. It would be more confusing then helpful. Your local BRE should be able to ask a few questions, explain the benefits and tell you what your accreditation fee should be.

  • Mordechai Schiller

    Ronald,
    Thanks for the insight. I’ll pass it along to the powers that be. We’re in NY.

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A blog on PPC, Web Analytics, and Online Marketing by Bloom - a team of paid search marketing strategists. We welcome you to learn more about us, our services, contact us or follow us @makeitbloom

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